CH.1 — SELL
SELL
A storefront, a form engine, and a checkout that adapt to whatever you sell.
7 item types · physical / digital / service / donation / membership / custom / form-only
5 pricing models · incl. authorize-now-capture-later
abandoned carts → recover, convert to order, or discard
CH.2 — SEND
SEND
Automated email marketing, transactional emails, and an inbox that converts responses into customer support tickets.
warm-up: stage 4/9 — cap 2,400/day · caps advance only when reputation holds
human clicks: 312 · scanner-likely: 4,551 (filtered)
audiences resolved fresh from a live data lake at every send
CH.3 — PUBLISH
PUBLISH
Real websites, visually edited, published from the same place your orders live.
visual builder with tap-to-place — built for touch, not ported to it
every page & post: full revision history, one-tap restore
share unpublished drafts with expiring preview tokens
CH.4 — KNOW
KNOW
Books that tell you what happens next, not just what happened.
OPERATING-BALANCE FLOOR
projection underwater? diagnose → activate a recovery plan
"what if…?" scenarios before you spend
processing fees: effective-dated rate cards — history never rewritten
CH.5 — CARE
CARE
Support that knows the order, the customer, and the consequences.
live chat that can push a checkout into the conversation
status changes show their consequences before you confirm
agents answer from Slack — where your team already is
CH.6 — THINK
THINK
AI that works inside your business — and asks before it acts.
reads: instant · writes: confirmation card, explicit approval
RAG knowledge base: text, URLs, files · system prompts: versioned, restorable
bring your own provider — Anthropic or OpenAI, tested in one click
CH.7
THE INDEX
everything else that ships today. one line each. tap to expand.
001+
order automations — emails fired by status, event, or billing triggers
002+
payment links — regenerate anytime; old links die instantly
003+
mark-paid — cheque, wire, cash & phone payments become real revenue records
004+
manual price override — staff-only, reason required, logged
005+
test orders — full pipeline, zero side effects
006+
inventory pools — shared quantity/value/credit pools with allocation ledgers
007+
carts — every abandoned checkout, by source and age
008+
suppression list — with one-click SES sync
009+
sending domains — DKIM/SPF/DMARC/MX shown, copyable, or auto-managed
010+
multiple senders per domain — hello@, noreply@, yours@
011+
campaign pacing — organic-random or evenly spaced; pin a domain or rotate the pool
012+
send caps & scheduling — per campaign, per domain, per day
013+
filehive — public/private buckets, bulk upload, quotas, one asset picker everywhere
014+
services marketplace — tenants sell services to tenants; public signup pages
015+
subscriber billing — order-backed ledger, package changes, custom pricing
016+
cross-tenant transfer — clone or move assets between tenants, capacity-checked
017+
secrets vault — guided per-service credential forms; write-only, encrypted
018+
api keys — scoped, revocable, self-serve
019+
roles by removal — what you can't touch simply isn't there
020+
tenant switching — one tap, everything rescopes, session survives refresh
021+
hierarchical tenants — parents, lineage, inherited administration
022+
system alerts — severity, aging, acknowledge, resolve
023+
tenant health — sending status at a glance, with an emergency kill-switch
024+
data enrichment — order contacts matched against a corporate data lake
025+
browser automations — one-time 60-second handoff codes into the Relay recorder
026+
email template contract — publishable authoring spec; foreign HTML imports cleanly
027+
dashboards — per-tenant KPIs with the assistant embedded beside them
One platform. Every module aware of every other.